1 reviews | Active since Mar 2020
I am so dissapointed about this flight by night that budget recomend for me
I am almost happy with budget but budget is not transparent. There issue is my car was reffered to Swift body repairer company to fix my car and my car was fixed when i went to collect it on Tuesday 2022-07-19 @14:00 and i already returned the coutesy car before i went to collect my vehicle so when i arrive there they finished with my vehicle but i was not happy with it and i told there manager he said i should leave the vehicle and i told him i do not have a vehicle were he told me i should go and rent a vehicle and i told him i do not have money to rent there vehicle,he then said he will pay there cost. I therefore told him i do not have money on my credit card. Be then left so i went to Europe car rental were i told that sales man that my vehicle is not okay,he said he already returned the vehicle on the system. He said he will make a plan,after that he gave me the vehicle so the following day at 16:30 they call me to collect there vehicle, i went there so upon arrival my vehicle was better so i told the manager that he should cover petrol cost of the courtesy car because it was not my intention to come back on Wensday but he said it is my account so they will only pay for a rental car. I was so dissapointed. i did not get my windshield that i left in the vehicle and i told the assessor, Why I was reffered to the flight by night Swift body repairer were my colleague who reffered me to budget insurance his car was taken to Auto magic and he had the same problem with them but they gave him Auto magic car with petrol and he did not pour any petrol into the vehicle. And also the warranty on the body is not there same. Another point budget did not send me an invoice that what will be fixed on the vehicle,it seems like you hide the information even now i do not have an invoice.
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Kind Regards,
The Budget Team
Thank you for your feedback. Our team will contact you to discuss your concerns
Enjoy your day!
Kind Regards,
The Budget Team
This is wonderful feedback, thank you for sharing your positive service experience with us.
Enjoy your day!
Kind Regards,
The Budget Team
This is wonderful feedback, thank you for sharing your positive service experience with us.
Enjoy your day!
Kind Regards,
The Budget Team
