TM
Takalani M

1 reviews | Active since Mar 2014

14 Apr 2015, 15:37

I always receive excellent service from Budget ins

Wow \ Wonderful oh wonderful today I thought why not give budget and the consultants what they deserve <br> An ACCOLADE :-) The effeciency of picking up my calls I DONT STAY ON THE PHONE waiting while getting agitated and and listening to YOU ARE NR 2 ON THE LINE .... my point is they are very quick to answer their phones. I first spoke to Bernet at the call centre who was very helpful and didnt want to waste my time but instead transfered the call to the relevant department after I have told him what I needed. Bernett was very professional and very helpful. I was then transfered to Thami Sidu who knew precise what I needed as he didnt waste time by asking so"why are you calling\"" knowing that the previous consultant had already informed him...this goes without saying I HAD SAID I WILL NOT LEAVE BUDGET NO MATTER WHAT OTHER INSURANCE OFFER ME\""Client service means a lot to me\"" If given enough space I would type accolades for budget insurance until my fingers are sore:-) Excellent service received from Bernett & Thami Sidu """

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Replies (1)
Budget Insurance
Budget Insurance's reply15 Apr 2015, 09:25
Official
Hello TakalaniV,

Thank you for your compliment.

We will make sure to inform Thami, Barnard and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Auto & General Team