House breakin 3 weeks later still waiting

Home was broken into during festive season, Budget was contacted on the 10th Jan. Senior loss adjuster only able to meet on the 23rd Jan for assesment. Assured finalisation from Adele by Friday 26th, called budget on 26th and informed By Jiles finalisation by the 30th, Contacted again on the 30th and informed finalisation on the 31 and Jiles will contact me before close of 30th. No call recieved. Email recieved today 31 from Adele that she is in process of finalising thereafter claim to go to quality assurance and compliance before being returned to Her. On Friday 26 requested as per policy rent to live elsewhere due to majority of items in home being taken, informed this is not possible as the property was now Safe due to me arranging repairs promptly to ensure balance of items in home are secure as per requirement noted in my original call on the 10th. Budget is hand down the worst company i have had dealings with to date.