LE
Lyn E

1 reviews | Active since Nov 2017

24 Feb 2021, 12:10

Horrific service

Made a claim via the app and by phone on Monday 22 feb. Today is Wednesday 24 th feb I have called to find out what is happening. No one knows. Totally discussted. Will definitely look to change my insurance.

0
Replies (4)
Budget Insurance
Budget Insurance's reply24 Feb 2021, 13:02
Official
 
Hi Lyn,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team


LE
Lyn E's update24 Feb 2021, 13:24
Reviewer Update
I hope so
LE
Lyn E's update24 Feb 2021, 13:37
Reviewer Update
Still nothing. If nothing by close of business today. I will change my insurance. This is not good customer service
Budget Insurance
Budget Insurance's reply24 Feb 2021, 14:03
Official
Hi Lyn,

Our team will contact you shortly with feedback.

Kind Regards,
The Budget Team