Horrific Service

I received the most ********** service from Budget Insurance when my car went in for repairs. The staff was not responsive. In particular, Dikeledi from the claims department did her utmost best to ensure that I had an extremely horrible experience. My car was parked at the insurance yard for THREE WEEKS while no one updated me on the status of my insurance claim or when the repairs company would come and collect the car for repairs.<br> <br> This completely unacceptable and I will be leaving Budget Insurance. The last thing you need at a time like this is an unresponsive insurance. <br> <br> In addition to being unresponsive, when I called the Insurance (on a daily basis) Dikeledi was rude and condescending. It is a shame to receive such bad service from an insurance company that prides itself on good service.<br> <br> I am disgusted!