NB
Nicolene B

1 reviews | Active since Apr 2020

31 Jan 2022, 19:31

Horrid service from Budget Insurance!!!!

My fiancé was in a car accident on the 17th of January 2022 and submitted his claim on the day of the car accident. But it's been dragging for the past 2x weeks with absolutely horrible service from Budget Insurance. With extremely rude consultants hanging up on the phone on him. Assessment photos was also sent through the Whatsapp number given to him. This is getting absolutely ridiculous to get proper service and feedback from Budget Insurance to have the claim settled and his car fixed.

0
Replies (2)
Budget Insurance
Budget Insurance's reply31 Jan 2022, 19:46
Official
Hi Nicolene,

We are concerned to hear about the service your fiancé received.

Our team will be in contact with him to discuss.

Kind Regards,
The Budget Team


NB
Nicolene B's update01 Feb 2022, 08:34
Reviewer Update
Good day,

My fiancé is waiting for your call.

Haven't received any phone calls or messages yet from Budget Insurance.

Thank you

Kind Regards