OM
Omphile M
1 reviews | Active since Nov 2020
17 Feb 2024, 12:15
Horrible service is pathetic!!!
Experience a horrible service with budget insurance on their tyre & rims insurance, when I signed up they assured me that they cover the tyres and rims now when I’m supposed to claim they say they done cover the tyres when the threads are finished. And that was not on the quote I received from them. I paid my premium for over 3 years but now I cannot claim. Budget insurance is ****ming people and their consultants never get back to you!!
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
17 Feb 2024, 12:25Hi Omphile,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply17 Feb 2024, 12:25
Official
Hi Omphile,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
OM
Omphile M's updateReviewer Update
17 Feb 2024, 13:23It very sad that when y’all deduct my account every month there is no issue but when I’m supposed to claim you guys always want a way not to pay up
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OM
Omphile M's update17 Feb 2024, 13:23
Reviewer Update
It very sad that when y’all deduct my account every month there is no issue but when I’m supposed to claim you guys always want a way not to pay up
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Budget Insurance's replyOfficial
18 Feb 2024, 10:03Hi Omphile,
We would like to apologize for the bad service experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We would like to apologize for the bad service experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply18 Feb 2024, 10:03
Official
Hi Omphile,
We would like to apologize for the bad service experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We would like to apologize for the bad service experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team