1 reviews | Active since Mar 2017
Horrible Service from Budget
<p>Budget insurance contacted me in October of 2016, for an extended moter vehicle warranty. I took out the policy with they, this year February I put in a claim. Just to find out the they sold me a wrong policy. Its been 4 week now where I have tried to contact someone at Budget to no avail. Thier contact us on their website give a "we will get back to you response", the sales agents cannot be reached. the call centre is clueless and cannot assist. The people I have been dealing with are Nomagugu Nhlapo (Sales lady that soled me the policy) Nthabisang Rantsieng (Lady that just cannot assist) Curtis Witbooi and Lebohang Ntoahae (call centre agents that cannot assist). They have offered to cancel my policy cause its the its the wrong policy. I cannot believe that I have been paying for something that I cannot use. I have tried to call Budget for the past 3 weeks and no one can assit me. I would like to know if some one out there can assist me Please Please Please Please Please Please Please</p>
Thank you for bringing this matter to our attention.
Kindly be advised that the matter has been escalated to the relevant team who will be in contact with you to address your concerns.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that the matter has been escalated to the relevant team who will be in contact with you to address your concerns.
Kind Regards
The Budget Team
Dear Mr Singh
We have received confirmation from our Customer Relations Specialist that contact was made with you and your concerns have been addressed.
Thank you for your patience whilst the matter was being clarified.
Kind Regards
The Budget Team
Dear Mr Singh
We have received confirmation from our Customer Relations Specialist that contact was made with you and your concerns have been addressed.
Thank you for your patience whilst the matter was being clarified.
Kind Regards
The Budget Team
