Horrible Service

Do not join budget ! Actually I would not even recommend it to anyone. Worst service ever, they (budget) without my consent, decided to use Naedo on my cheque account in which they go in for as long as they feel and because that I get penalised by bank (R 150) and worse it affects my credit, I called through to have that Naedo removed , consulted agreed that it will I was later refunded my (150) however they continued going into my account still on the date I didn’t agree to . I am or should I was in the process of purchasing a home , due to these failed debit orders I was not approved. Called in numerous time , spent a lot of my precious time with so many consultants over the phone , non could assist with my refund. I’ve had to download Statements through ( they are not free to download) requesting my R150 And the manger Sipho , assured that the matter will be dealt with , I’m still not getting any joy also from his service, he asked that I send him my statement ( now I’m proving my self that Absa charged me a penalty) well which I did , ( also these statements are not free) I’ve spent over R200 . He had promised that he’d get me a letter indicating to the bank indicating that the failed debit orders were budget’s fault. I have not received any acknowledgment of my email and at least the decency to communicate or assure me that this will be fixed at so a certain turnaround time :

I’m going to advise my partner that she cancel .

If you could help me by allowing me cancel this policy you can keep the stupid letter my R150