Horrible service

On Friday I wanted to schedule a driver assist to take me home since we had a function at work however when I called they told me that I don't have such policy on under my name. I asked the consultant to look at documents sent to me on 16 of May she told me she can see it on her side but she told me it was canceled when my policy went to the review. I didn't authorize that but they were trying to capitalize my money. I was in need for the driver cause I didn't want to driver while intoxicated, I had to sleep in car till the next morning on a drive way