Horrible Service

Bugdet Insurance does not care for it's customers.

I was involved in a car accident August 2018 on the 10 then my vehicle was taken to the penal beaters renew it Bedfordview. A month later the vehicle was returned with no reverse light, door malfunction,air con dead, scratches from the accident, bumps from accident and my spanner swapped from Hyundai to Nissan. I complained and a new accessor was brought in after weeks of complaining. He said vehicle required rework. I am in secunda and he knew I was in secunda then the Accessor delayed ,talking about quotes then they went silent. I would call everyday with no luck then after a month apparently the Accessor went on leave and they Don't know what's happening. How can a big company like this not know??? After I called on a daily??? Then feedback I got I have to take my car to witbank 2hrs away from where I am. Whilst they know I am in Secunda not witbank. 2months later still paying premium vehicle is in it's worse condition and because the rework is not my Fault they still refuse to give courtesy car and I have it on my policy as a benefit I added after accident b4 I got vehicle now they refuse to assist.

Budget doesn't care bout it's clients and doesn't check follow up I wonder when I will receive my car now.(worried).