1 reviews | Active since Jan 2020
HORRIBLE CLAIMS!!!
-10 for my experience.
Very quick to take my premium each month, actually it's supposed to be deducted on the 1st but Budget takes it on the 29th, very unpunctual and unprofessional!
Try claim: A third party is responsible for damage to my car, try lodging a claim so my insurance can deal with their insurance and get the money back as it is not my job to deal with their insurance, that is what I pay insurance for, no sorry ma'am we don't do that you have to sort it out yourself.
HORRIBLE service. NEVER join them they have people who cannot even communicate properly, their emails NEVER work and they phone you once and send an sms telling you you must phone them back, not asking if it is convenient for them to phone you at this time.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance.
As discussed, we can confirm that your claim has been reopened and will be processed.
You are welcome to contact us should you need further assistance in this regard.
Regards,
The Budget Team
As discussed, we can confirm that your claim has been reopened and will be processed.
You are welcome to contact us should you need further assistance in this regard.
Regards,
The Budget Team