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Mulalo M

1 reviews | Active since Dec 2019

12 Dec 2019, 12:57

Hooligans at its best via Budget Insurance/Telesure and First Help

Getting Budget insurance tow my car on the 5th of December 2019 was the worst mistake ever. Instead of taking my car to the agreed assessment center, they took it somewhere In Ormonde and have someone drive it only to find out that driver caused further damage. They **** to me about the location of my car on two different instances. If my car didn't have tracking devise I might have lost it maybe due to the unreliability and the carelessness of budget insurance. I Should warn South African, These Company will take your car and aggravate the initial damage if you are not there and then quote you clauses that are not there. My car was driving when it got into your hands 'Budget Insurance/Telesure'. You drove it prior to Assessing it which is the highest risk of them all, did you intentionally want to get my car burnt or cause the damage on the engine as you did? How does the car drive in your hands and not drive when I collect it? the car track report shows you drove my car and the least you could do is to return it to its state as you tempered with my car prior to assessment. I am talking to my media influential people based on the evidence I have to expose this hooliganism on social medial platforms. I am sure million South African will come out to expose your ill practice with your partner towing Company First Help. all the Consultant I spoke to did nothing to take responsibility, from Tlhokomelang, to Selatiel, the only person who confirmed that such its an ******* practice was Cindy and would like to engage someone in law to obtain the recording of the conversation I had with her so that this matter could be escalated for South Africans to make informed choices when they choose the insurance Company.

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Replies (1)
Budget Insurance
Budget Insurance's reply12 Dec 2019, 17:39
Official
Hi Mulalo,

We are concerned to hear you say this and would like to assist you.

One of our Customer Relation Specialist will make contact with you tomorrow to address your concerns.

Kind Regards,
The Budget Team.