Honestly, I walked in less impressed about Budget following the failure of the company to advise me that I needed to cancel the additional cover that caters for scratches and tyres following the write-off of my vehicle

Honestly, I walked in less impressed about Budget following the failure of the company to advise me that I needed to cancel the additional cover that caters for scratches and tyres following the write-off of my vehicle. But the customer care was way beyond my expectations. From the security officer to the receptionist, I was well looked after. When I proceeded to the consultant Nokuphiwa Mthembu, the welcome was exceptional. Product knowledge impressive and the manner in which my entire case was handled was professional. Patience and interest to see the client walking happy was evident. More exciting was that I walked out with a smile and safisfaction which was not the case when I walked in.