HIGHLY *********** CLAIMS HANDLING

With regards to my previous complaint of budget insurance poorr customer care as well as the time they took to finalise my claim budget insurance did however after 2 whole months get back to me only to reject my claim without referencing any lawfull reason as to why they rejected my claim but insteas their reason for the rejection as mentioned in letter sent to me was that they are speculating the truth i have given them the day they phoned me to start the policy so in short they are telling me that i ****!!!!!! This is utter ******** as i have supp**** them with all the correct info even before they started with my policy. Is this the standard of budget when it comes to claim finalization? And if yes why then not reference the exact clause as to why the claim was rejected????? You cant reject nor approve anything merely on personal prefference. I will be disputing this matter and i will take the matter to the ombudsman. In the 2 months of trying to get any response from them they showed no care or interest in me as a client what so ever.