1 reviews | Active since Oct 2016
high access fee,delay payments
<p>hello peter.my policy number is ********** 47 .i have been with budget from 2013/2014.its after i was involved in accident when i noticed that their access fee increased almost 250%.i came to agreement with them that they will pay cash settlement to me as i couldn't affort the access fee of R11600 out of R16000 damages,i was supposed to get the difference.till now i cnt get hold of them,they say they dnt have enough consultants.</p>
We acknowledge receipt of your complaint
According to the information at our disposal; the indemnity letter was sent to you on 28 September to sign and return in order for us to release the funds to you. To date we have still not received the signed letter.
We shall arrange for a claims consultant to resend the letter. As soon as we have received back the signed copy; we will be able to authorise the amount payable; which should take between 3 - 5 days to appear in your account.
Trust you will find the above in order
Kind Regards
The Budget Team
We acknowledge receipt of your complaint
According to the information at our disposal; the indemnity letter was sent to you on 28 September to sign and return in order for us to release the funds to you. To date we have still not received the signed letter.
We shall arrange for a claims consultant to resend the letter. As soon as we have received back the signed copy; we will be able to authorise the amount payable; which should take between 3 - 5 days to appear in your account.
Trust you will find the above in order
Kind Regards
The Budget Team