TM
Tshegofatso M
1 reviews | Active since Nov 2018
20 Nov 2018, 12:01
Heartbroken
Mechanical Breakdown Warranty was sold to me in September 2017,Took my car for service today and my mechanic from dealership called and said the were discrepancy's on the policy and that i was not suppose to have the policy.Called budget and was told that the policy was sold by Tellesure and warranty ended in September 2016,Have been paying for policy over a year with no complaints now i am being told its with administrators and no one can help me.I spoke to Nketsi and Shadrack with no success and need my car fixed so i can go home.
Helpful (0)
Replies (6)0
Replies (6)
Budget Insurance's replyOfficial
20 Nov 2018, 12:18We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply20 Nov 2018, 12:18
Official
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
TM
Tshegofatso M's updateReviewer Update
20 Nov 2018, 13:52I am now available,You can call.
TM
Tshegofatso M's update20 Nov 2018, 13:52
Reviewer Update
I am now available,You can call.
TM
Tshegofatso M's updateReviewer Update
20 Nov 2018, 16:38Got a voice message from a lady called Luisa saying she will call me back
I am still waiting...
TM
Tshegofatso M's update20 Nov 2018, 16:38
Reviewer Update
Got a voice message from a lady called Luisa saying she will call me back
I am still waiting...
TM
Tshegofatso M's updateReviewer Update
22 Nov 2018, 08:30So i received a policy schedule with new policy number
Is that suppose to mean something to me ?
TM
Tshegofatso M's update22 Nov 2018, 08:30
Reviewer Update
So i received a policy schedule with new policy number
Is that suppose to mean something to me ?
TM
Tshegofatso M's updateReviewer Update
22 Nov 2018, 14:52Recieved second set of same documents just now,not sure if a new policy was created
Should i as per this mornings conversation "Ignore" and continue to wait for cancellation letter as per our telephonic conversation?
TM
Tshegofatso M's update22 Nov 2018, 14:52
Reviewer Update
Recieved second set of same documents just now,not sure if a new policy was created
Should i as per this mornings conversation "Ignore" and continue to wait for cancellation letter as per our telephonic conversation?
TM
Tshegofatso M's updateReviewer Update
23 Nov 2018, 14:30Received cancellation letter of my policy and still awaiting my refund.
Want to thank Louise who was efficient and for always giving feedback
At some point was thinking of cancelling all my policy's with Budget but because of people like her i decided other wise,Budget must appreciate people like you and give recognition..Thank you Luise
TM
Tshegofatso M's update23 Nov 2018, 14:30
Reviewer Update
Received cancellation letter of my policy and still awaiting my refund.
Want to thank Louise who was efficient and for always giving feedback
At some point was thinking of cancelling all my policy's with Budget but because of people like her i decided other wise,Budget must appreciate people like you and give recognition..Thank you Luise