Guess I dont need food because budget can just Debit your account whenever they want.

I receive my payment on the 20th of every month and I make sure to schedule all of my debit orders for the 20th so that I can manage the money affectively and make sure I can pay all of my dues. So imagine my surprise when I wake up on the 18th of June to find -R300 in my bank account because budget randomly decided to debit my accounts early.

I phoned in and the only response I got was "send us your bank charge receipts and we will refund them". I have no money to buy food or groceries for the weekend because Budget cant schedule payments affectively.

If you are looking for a good insurance company go to Naked or just about anywhere else. The couple of cents you save through Budget is not worth the appalling customer service or complete lack of respect that they have for the people using their services.