MSMTm
Mr Steven Mkhulu Tshabalala mkhulu

1 reviews | Active since May 2023

16 Jan 2026, 08:50

Great response to clients, packages/deal not the best as towing is to the nearest RMI approved workshop or OEM

Great response to clients, packages/deal not the best as towing is to the nearest RMI approved workshop or OEM. There’s no curtsy car or support to get to final destination after the vehicle is towed.

0
Replies (1)
Budget Insurance
Budget Insurance's reply16 Jan 2026, 08:55
Official
Good day Steven,

Kindly note our Terms & Conditions specify that towing is provided to the nearest RMI‑approved workshop or OEM dealer, which is why the assistance was arranged in that manner. Car hire is optional, and it wasn’t selected on your policy at the time of purchase. 

We appreciate your feedback, thanks for taking the time to share it!

Kind Regards,
The Budget Team.