ST
Sandy T

1 reviews | Active since Dec 2020

23 Oct 2026, 14:39

Great exceptional service

I've been with Budget for almost 5 years for motor vehicle. They really are the best and their service is simply the best (mind you, I work for an insurance company but I still choose to be with Budget). I was in an accident in 2023 and my claim was reviewed and approved within 48 hours. They even assisted me to source a replacement vehicle as mine was written off. Today I called to ask for a premium review and Nokuphiwa Mthembu was such a delight. She explained how my premium, cover and excess is determined. Reviewed my details and updated them with so much patience and calmness. Thank you Nokuphiwa for such a great service. We as clients stay with Budget due to service we get from people like you!

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Replies (1)
Budget Insurance
Budget Insurance's reply23 Oct 2026, 14:45
Official

Good day Sandy,

Thanks for sharing such positive feedback, we do appreciate it.

Kind regards,

The Budget Insurance team