NM
Nqobile M

1 reviews | Active since Feb 2013

24 Oct 2025, 05:07

Great Claim Processing by Mr. Rivo Manzini of Budget Insurance

While a bit frustrated with the initial Customer Service Contact line, when eventually put through to Rivo Manzini, he calmly and efficiently assisted in logging a claim for the repair of my rear passenger window at Glasfit.

The reason I am logging this review is because I wish to acknowledge the great service received.

After explaining how long it will take to log thw claim, I explained that I may run out of airtime. Rivo immediately said we can hang up the line and he will call me back.

The call lasted 13 minutes.

Thank you Rivo Manzini for all your help. It is truly appreciated.

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Replies (1)
Budget Insurance
Budget Insurance's reply24 Oct 2025, 07:14
Official
 
Good day,  Nqobile 

Thank you so much for taking the time out of your day to rate the service you received from us. 

We appreciate it greatly and will be sure to pass on these kind words to the relevant consultant, as it will surely make their day. 

Have a blessed day further!

Kind regards,
The Budget Team