1 reviews | Active since Jan 2018
Got a Third Party Claim...Great its Already Rejected
After an accident which was the combined fault of a Budget client and going through all the effort of providing relevant documents to Budget.. Guess what... Claim rejected. Why you might ask? Because according to them their client could not be found at fault although I was stationary when he hit me.... or rather [cough cough] because they dont want to do their job as an insurance company and cant be bothered to pay out money. They are very good at taking it... just not paying it out. Absolutely disgusting.
We acknowledge receipt of your complaint.
We will investigate the matter and provide you with feedback soonest.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We will investigate the matter and provide you with feedback soonest.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist who discussed the merits of the accident with you.
According to our customer's version of the accident, as well as your sketch and description received, our insured vehicle was pushed into your vehicle. The third party responsible is therefore the third vehicle who had caused the incident.
We are therefore not legally liable for the accident and suggest that you redirect your claim to the third party who had caused the accident.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist who discussed the merits of the accident with you.
According to our customer's version of the accident, as well as your sketch and description received, our insured vehicle was pushed into your vehicle. The third party responsible is therefore the third vehicle who had caused the incident.
We are therefore not legally liable for the accident and suggest that you redirect your claim to the third party who had caused the accident.
Kind Regards,
The Budget Insurance Team.