Good service I received from the person who assisted me But i just don’t like the fact that you can ask them to call you so many times and they never will call you once your cover is active

Good service I received from the person who assisted me But i just don’t like the fact that you can ask them to call you so many times and they never will call you once your cover is active. Funny enough when i was asking for the quote they called immediately not even 1 minute. So they do anything to win over but once you are secured as a customer the service you receive just keeps getting worse