Good service, however 1 item to be looked into

This is not a complaint, I am happy with your service and company, however yesterday I received a debi-check mandate for VAPs that I have no clue about, I have VAPs with you, however the amount of the debi-check mandate was 1000% more than what I currently pay. No communication from anyone as to what this new mandate is for. Today I receive a call from your sales people telling me my VAPs is R119, which is not what I am paying at the moment with you.

Please take note of the below

I pay R10 for VAPs I did not agree to R119 VAPs product If this was added to my account without my knowledge it will need to be removed from my account

Again I am happy with your service and company, however not happy with the random debi-check mandate which I will not be approving as I have not agreed to it