dB
derek B
1 reviews | Active since Aug 2012
04 Aug 2015, 10:36
going for a week without response
Good day<br> I submitted a claim on my touch up policy BUD 307597.<br> Normally it goes quite well and efficient but for some reason no one is getting back to me the email adress given to me for the person handling my claim is claim4 [Email Removed]<br> <br> She doesnt repond to my emails or calls she had got the quote last week already i cant see what the delay is?????<br> <br> Can someone please help me get this sorted out!!!!!
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Budget Insurance's replyOfficial
04 Aug 2015, 12:28Hello dman491,
We acknowledge your complaint.
One of our Customer Relation Specialist attempted to contact you on the number provided, unfortunately without any success and there were no room to leave a voice message.
We have arranged with the value added department to make contact with you to discuss the claim and the way going forward.
Please accept our apologies for any inconvenience caused.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialist attempted to contact you on the number provided, unfortunately without any success and there were no room to leave a voice message.
We have arranged with the value added department to make contact with you to discuss the claim and the way going forward.
Please accept our apologies for any inconvenience caused.
Regards,
The Budget Insurance Team.
Budget Insurance's reply04 Aug 2015, 12:28
Official
Hello dman491,
We acknowledge your complaint.
One of our Customer Relation Specialist attempted to contact you on the number provided, unfortunately without any success and there were no room to leave a voice message.
We have arranged with the value added department to make contact with you to discuss the claim and the way going forward.
Please accept our apologies for any inconvenience caused.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialist attempted to contact you on the number provided, unfortunately without any success and there were no room to leave a voice message.
We have arranged with the value added department to make contact with you to discuss the claim and the way going forward.
Please accept our apologies for any inconvenience caused.
Regards,
The Budget Insurance Team.