EC
Errol C

1 reviews | Active since Jul 2025

28 Jul 2025, 17:38

Frustrated client

You cannot get through their phone nos. This is not the 1st time this happened. I need to register a claim and cannot. What happens if I have an emergency. They don't respond. They give you phone numbers but no one answers. This type of service is totally unacceptable. I am trying from this morning to get through them. No luck. Can someone call me back.

0
Replies (3)
Budget Insurance
Budget Insurance's reply28 Jul 2025, 17:45
Official
Hi Errol, 

That is concerning to hear, and we would like to apologize for the service and experience. 
Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team

EC
Errol C's update28 Jul 2025, 18:00
Reviewer Update
I am tired of someone in your team apologize and nothing happens. This happened 3 months ago. I wasted so many calls which costs me. IS this how you run your business. What happens if I have an emergency ?
Budget Insurance
Budget Insurance's reply28 Jul 2025, 21:12
Official
We would like to apologize for the service and experience. 
Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team