TB
Thando B

1 reviews | Active since Apr 2018

24 Apr 2018, 09:47

********** Insurance

This insurance company has taken 3 weeks to simply investigate my claim. A Lawrence Mokeona claims my medical records fail me and my witnesses share a different story than I do. I have proof there is no such medical record, and there were NO witnesses to my car accident. I pay my premium with no mistake and feel very disrespected and cheated. I will wait for this pending investigation and definitely consult my Lawyers because I am a Black Female South African that refuses to be taken advantage of. The call between Lawrence and I have been recorded on my side as well.

0
Replies (2)
Budget Insurance
Budget Insurance's reply24 Apr 2018, 10:10
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply30 Apr 2018, 13:04
Official

Dear Ms Baleni

Kindly be advised that we have received confirmation that the reasons for the outcome of your claim has been fully explained.

We shall proceed to close the matter.

Kind Regards

The Budget Team