NM
Norman M

1 reviews | Active since Oct 2023

03 Apr 2024, 11:06

Forcing insurance

I switched from my current insurance and joined Budget insurance and the policy was suppose to start on the 26 March 2024 but this could not work for me because I was already cover. The sales person decided that he was going to call me to move the date but this never happen and the y moved the date without consent Later in March I asked budget to cancel the policy before it started and the lady from Budget Insurance said she was going ask it to be cancelled. To my surprise Budget went ahead debit my account without my consent for the month of April and I am already covered by King Price Insurance. I asked the Budget Insurance to refund my money and they are telling me, I must ask King Price to give me half and get half from Budget Insurance. Budget is forcing me to do business with them. I can't pay 2 car insurance policy for 1 vehicle. I call this ****ming.

0
Replies (2)
Budget Insurance
Budget Insurance's reply03 Apr 2024, 11:10
Official
Hi Norman, 

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
Budget Insurance
Budget Insurance's reply03 Apr 2024, 13:59
Official
Hi Norman,

Our team attempted to contact you and was unsuccessful.

Kind Regards, 
The Budget Team