RT
Raymond T
1 reviews | Active since Apr 2021
13 Apr 2021, 07:47
Flood damages not repaired
I've been with budget for 4 years now and never claimed anything except windscreens. I got flood related damages on my bakkie recently and bakkie was send to auto magic. After almost 2 months I got a sms to collect vehicle and that damages was repaired. When collecting vehicle there was still several damages to the vehicle. Auto magic just said that budget refuses to approve, although all damages is related to this accident. Very disspointed client.
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Replies (2)
Budget Insurance's replyOfficial
13 Apr 2021, 09:52 Hi Raymond,
We would like to apologise for the service you have received.
We will escalate your matter to the Internal Dispute Department and they will contact you.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
We will escalate your matter to the Internal Dispute Department and they will contact you.
Kind Regards,
The Budget Team
Budget Insurance's reply13 Apr 2021, 09:52
Official
Hi Raymond,
We would like to apologise for the service you have received.
We will escalate your matter to the Internal Dispute Department and they will contact you.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
We will escalate your matter to the Internal Dispute Department and they will contact you.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
20 May 2021, 11:23Hi Raymond,
We can confirm that we have reviewed the repairs to your vehicle.
Correspondence regarding the rectification work which will be conducted has been forwarded to you.
You are welcome to let us know should you have further concerns in this regard.
Regards,
The Budget Team.
We can confirm that we have reviewed the repairs to your vehicle.
Correspondence regarding the rectification work which will be conducted has been forwarded to you.
You are welcome to let us know should you have further concerns in this regard.
Regards,
The Budget Team.
Budget Insurance's reply20 May 2021, 11:23
Official
Hi Raymond,
We can confirm that we have reviewed the repairs to your vehicle.
Correspondence regarding the rectification work which will be conducted has been forwarded to you.
You are welcome to let us know should you have further concerns in this regard.
Regards,
The Budget Team.
We can confirm that we have reviewed the repairs to your vehicle.
Correspondence regarding the rectification work which will be conducted has been forwarded to you.
You are welcome to let us know should you have further concerns in this regard.
Regards,
The Budget Team.