rK
razark K

1 reviews | Active since May 2015

08 Dec 2015, 22:03

Finding all sorts of excuses for not paying me

DO NOT USE BUDGET INSURANCE !!! They are just using their low premiums to make money of clients who invest in them.They do not pay claims .They find excuses upon excuses even after you provide all information that is requested by them. If you got a bust pipe you must wait 48 hours before you get assistance.Patetic service. Full of ********.Innocent people being ****** after paying monthly premiums.

0
Replies (1)
Budget Insurance
Budget Insurance's reply09 Dec 2015, 16:41
Official
Hello glock 17,

We acknowledge receipt of your complaint.

As discussed with one of our Customer Relation Specialists, we confirm that Franci has been in contact with you and that the claim has been finalised.

We are very pleased that his matter has been resolved to your satisfaction and we apologise for the frustration this has caused.

Kind regards,
The Budget Insurance Team.