US
Udesh S
1 reviews | Active since Dec 2012
22 Apr 2026, 11:10
False advertising
False advertising at its worst. They claim that if they can’t beat your current insurance, they’ll pay the difference—but that promise clearly means nothing. I submitted all the required documents over a month ago and haven’t received a single response or even an acknowledgment.
What’s even more frustrating is that they continue to call me offering new quotes, yet whenever I ask about the payment I’m owed, I’m told it will be “referred to another department.” Nothing ever comes of it.
Don’t make bold advertising claims if you have no intention of honoring them. This experience has been disappointing and unprofessional.
Helpful (0)
Replies (2)0
Replies (2)Budget Insurance's replyOfficial
22 Apr 2026, 11:14Good day Udesh,
Thank you for bringing this to our attention.
We sincerely apologise for the lack of communication regarding your Price Beat submission, as well as the frustration this has caused. Your feedback is taken seriously, and we understand your disappointment given the time that has passed since you submitted the required documentation.
Please be assured that we are escalating this matter directly to our Price Beat Team for urgent review and follow-up. The intention of the Price Beat promise is to deliver on our advertising commitments, and we regret that this has not been your experience thus far. We appreciate your patience and will work to ensure you receive proper feedback and resolution as soon as possible.
Kind regards,
The Budget Insurance team
Thank you for bringing this to our attention.
We sincerely apologise for the lack of communication regarding your Price Beat submission, as well as the frustration this has caused. Your feedback is taken seriously, and we understand your disappointment given the time that has passed since you submitted the required documentation.
Please be assured that we are escalating this matter directly to our Price Beat Team for urgent review and follow-up. The intention of the Price Beat promise is to deliver on our advertising commitments, and we regret that this has not been your experience thus far. We appreciate your patience and will work to ensure you receive proper feedback and resolution as soon as possible.
Kind regards,
The Budget Insurance team
Budget Insurance's reply22 Apr 2026, 11:14
Official
Good day Udesh,
Thank you for bringing this to our attention.
We sincerely apologise for the lack of communication regarding your Price Beat submission, as well as the frustration this has caused. Your feedback is taken seriously, and we understand your disappointment given the time that has passed since you submitted the required documentation.
Please be assured that we are escalating this matter directly to our Price Beat Team for urgent review and follow-up. The intention of the Price Beat promise is to deliver on our advertising commitments, and we regret that this has not been your experience thus far. We appreciate your patience and will work to ensure you receive proper feedback and resolution as soon as possible.
Kind regards,
The Budget Insurance team
Thank you for bringing this to our attention.
We sincerely apologise for the lack of communication regarding your Price Beat submission, as well as the frustration this has caused. Your feedback is taken seriously, and we understand your disappointment given the time that has passed since you submitted the required documentation.
Please be assured that we are escalating this matter directly to our Price Beat Team for urgent review and follow-up. The intention of the Price Beat promise is to deliver on our advertising commitments, and we regret that this has not been your experience thus far. We appreciate your patience and will work to ensure you receive proper feedback and resolution as soon as possible.
Kind regards,
The Budget Insurance team
US
Udesh S's updateReviewer Update
28 Apr 2026, 09:12Still waiting for someone to contact me. Its funny when you click for quotations how quick your response are.
US
Udesh S's update28 Apr 2026, 09:12
Reviewer Update
Still waiting for someone to contact me. Its funny when you click for quotations how quick your response are.
