AmA
Athenkosi makinana Athenkosi.makinana
1 reviews | Active since Jul 2023
15 Oct 2024, 09:31
FAILING TO APPROVE MY CLAIM
My vehicle was involved in an accident was reported to the police budget said I must take photos of the damages of which I did they approved what they can see on the photos and made me write positive feedback on hello Peter before the job was done now the panel beater they approved saw more damages that couldn’t be seen by a photo my car it’s been weeks now stuck at panel beater waiting for additional approval that budget isn’t approving m using my car to get to work I am not happy at all it’s a bit disappointing.
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Replies (4)
Budget Insurance's replyOfficial
15 Oct 2024, 09:33Good morning Athenkosi,
We are disappointed to hear about your experience, Kindly note, we will arrange for the relevant department to be in contact with you,
Kind Regards
The Budget Team
We are disappointed to hear about your experience, Kindly note, we will arrange for the relevant department to be in contact with you,
Kind Regards
The Budget Team
Budget Insurance's reply15 Oct 2024, 09:33
Official
Good morning Athenkosi,
We are disappointed to hear about your experience, Kindly note, we will arrange for the relevant department to be in contact with you,
Kind Regards
The Budget Team
We are disappointed to hear about your experience, Kindly note, we will arrange for the relevant department to be in contact with you,
Kind Regards
The Budget Team
Budget Insurance's replyOfficial
15 Oct 2024, 09:33Hi Athenkosi,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply15 Oct 2024, 09:33
Official
Hi Athenkosi,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
AmA
Athenkosi makinana Athenkosi.makinana's updateReviewer Update
16 Oct 2024, 11:34Let me take this opportunity and appreciate Budget for resolving the matter the fault wasn’t on their side was on the panel beater for delaying to send the additional quote to Budget my apologies
AmA
Athenkosi makinana Athenkosi.makinana's update16 Oct 2024, 11:34
Reviewer Update
Let me take this opportunity and appreciate Budget for resolving the matter the fault wasn’t on their side was on the panel beater for delaying to send the additional quote to Budget my apologies
Budget Insurance's replyOfficial
16 Oct 2024, 11:46 Hi Athenkosi
We are pleased to hear that the issue was resolved.
Thank you for acknowledging Budget’s efforts in this matter.
Kind regards,
The Budget Team
We are pleased to hear that the issue was resolved.
Thank you for acknowledging Budget’s efforts in this matter.
Kind regards,
The Budget Team
Budget Insurance's reply16 Oct 2024, 11:46
Official
Hi Athenkosi
We are pleased to hear that the issue was resolved.
Thank you for acknowledging Budget’s efforts in this matter.
Kind regards,
The Budget Team
We are pleased to hear that the issue was resolved.
Thank you for acknowledging Budget’s efforts in this matter.
Kind regards,
The Budget Team