CE
CRAIG E
1 reviews | Active since Jul 2011
25 Mar 2015, 09:34
Failed debit fee refund.
Im with standard bank i got charged 115 for a failed debit fee you guys debited me to early my debit date is set on the system to the 26th please refund me.<br> Policy number: ***<br> Reff: ***<br>
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Budget Insurance's replyOfficial
25 Mar 2015, 11:02Hello ErasmuC02,
We confirm receipt of your complaint.
As discussed with one of our Customer Relations Specialists, we apologise for the inconvenience this has caused. We have refunded the bank charges today, the money will reflect in your bank account within a period of three working days (if not sooner). We thank you for your understanding in this regard.
Regards,
The Budget Insurance Team.
We confirm receipt of your complaint.
As discussed with one of our Customer Relations Specialists, we apologise for the inconvenience this has caused. We have refunded the bank charges today, the money will reflect in your bank account within a period of three working days (if not sooner). We thank you for your understanding in this regard.
Regards,
The Budget Insurance Team.
Budget Insurance's reply25 Mar 2015, 11:02
Official
Hello ErasmuC02,
We confirm receipt of your complaint.
As discussed with one of our Customer Relations Specialists, we apologise for the inconvenience this has caused. We have refunded the bank charges today, the money will reflect in your bank account within a period of three working days (if not sooner). We thank you for your understanding in this regard.
Regards,
The Budget Insurance Team.
We confirm receipt of your complaint.
As discussed with one of our Customer Relations Specialists, we apologise for the inconvenience this has caused. We have refunded the bank charges today, the money will reflect in your bank account within a period of three working days (if not sooner). We thank you for your understanding in this regard.
Regards,
The Budget Insurance Team.