Fail to honour appointment

I am so disappointed with you guys.<br> <br> When it comes to payment, i'm always on time.<br> <br> Are you guys showing your worth with shoddy service on my very first claim?!<br> <br> Ive been calling this week for my windscreen to be replace. You approved fine. I have to constantly follow up with Glassfit.<br> <br> I don't normally drive my car to work but for today i made arrangements and Glass fit confirms an appointment for between 10-11am today. Even made arrangements with security at work for access.They don't show and no courtesy to call but i must follow up??!! <br> <br> I'm done doing that i pay you!<br> <br> You better see to it that my windscreen is replace today!! Ive had it