Extremely poor service

<div> <div> <div> <div> <div> <div> <div>To Whom It May Concern:<br /><br /></div> I, Stephen Schwartz,am extremely unhappy with the service that has been rendered to me by Budget Insurance.<br /><br /></div> I was in a motor vehicle accident on the Wednesday, 13 April 2016. My motor vehicle was deemed a write-off on Wednesday 20 April 2016. As per previous emails I was informed that I would receive an update on my claim by 26 April 2016. It then became 3 May 2016, then 6 May 2016 and now 10 May 2016.<br /><br /></div> On 6 May 2016, I was advised that Budget Insurance is busy with administration on my claim. I would like a informative and detailed description on this matter as the process is taking extremely long.<br /><br /></div> If I do not receive an update from Budget Insurance within the next 24 hours, I will be going the legal route with the Ombudsman as this is extremely poor service from Budget Insurance. I cannot keep incurring costs for goods that I do not have in my possession.<br /><br /></div> I would never recommend Budget Insurance to any person, family member, friend and/or colleague.<br /><br /></div> Regards,</div> <p>Stephen</p>