RI
Razia I
1 reviews | Active since Mar 2015
17 Aug 2022, 20:14
Extremely disappointed
I am disappointed with Budget and what my premium I am paying for car and household contents. I called Budget to review my premium and I said to the agent that I will get a quote from another company and I got a cheaper quote by R200 which is a saving of R2400 per year.
I have household insurance but I could not claim for my washing machine because the manufacturer does not have the part.
Outsurance has given me better deal for both.
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
17 Aug 2022, 20:16Hi Razia,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply17 Aug 2022, 20:16
Official
Hi Razia,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
RI
Razia I's updateReviewer Update
20 Aug 2022, 12:47I am astounded at Budget's voice note response. "What am I to do about the washing machine..."
I suggest the call center Manager listen to the recording. I have had no further feedback.
I am not used to this kind of service from Budget.
I suggest the call center Manager listen to the recording. I have had no further feedback.
I am not used to this kind of service from Budget.
RI
Razia I's update20 Aug 2022, 12:47
Reviewer Update
I am astounded at Budget's voice note response. "What am I to do about the washing machine..."
I suggest the call center Manager listen to the recording. I have had no further feedback.
I am not used to this kind of service from Budget.
I suggest the call center Manager listen to the recording. I have had no further feedback.
I am not used to this kind of service from Budget.
Budget Insurance's replyOfficial
20 Aug 2022, 12:49Kindly be advised that we have escalated your request/query to the relevant department to assist. ^ZM
Budget Insurance's reply20 Aug 2022, 12:49
Official
Kindly be advised that we have escalated your request/query to the relevant department to assist. ^ZM