Exhausted exhausted exhausted!

When one takes insurance for your car you would expect a sense of relief should anything ever happen to your car however that hasn't been the case for me I've received the most appalling service from budget insurance!! Ive been sent from pillar to post! I logged a claim but so far I have not seen any satisfaction. Besides the actual issue of weather my claim is being approved which is a headache of its own...a mere request to have the courtesy car extended is an issue! I called on Tuesday requesting for an extension but Mr Kavish Singh(assigned) has failed to provide assistance, I've been following up non stop till this day and still nothing! Instead I've been transferred to various departments and different agents. I've spoken to siddarth,Godfrey, Tarique. Is it so difficult to extend a damn courtesy car?! Really!...And what I find amusing is whenever I call I'm advised my case has been sent to Tarique which I believe is the asseser however he seems to be in every department whenever I follow up on my claim and he's confirmed on our last call he has nothing to do with the courtesy car I should contact my insurance!! I've gone a step ahead and called the car higher company(europcar) in Port shepston and they are yet to receive feedback from Budget insurance. My patients in running thin I need this sorted out ASAP