BW
Briony W

1 reviews | Active since Mar 2013

22 Oct 2021, 11:48

EXCEPTIONAL SERVICE

It took me a while to contact Budget via Facebook Messenger as this was preferable to phoning the toll-free number and being on hold for 100 hours.

I did receive several emails - a bit of back and forth - and requested an agent contact me.

But, once they did phone me I had the pleasure of dealing with a Manager named SIPHO. This guy deserves a promotion! He took me through everything, all the changes, made recommendations and was extremely helpful. I cannot recommend SIPHO enough! We even had a couple of laughs. I felt like he was a friend.

BUDGET INSURANCE, with people like SIPHO in your employ you can only go one way and that's UP. 5 stars from me because of SIPHO.

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Replies (1)
Budget Insurance
Budget Insurance's reply22 Oct 2021, 12:08
Official
Awesome!

Thank you so much for sharing your service experience with us on this platform, we are happy to hear this.

We will also share your feedback with Sipho and his team, we are sure they will appreciate it.

Kind Regards,
The Budget Team