kM
khensani M

1 reviews | Active since May 2017

08 May 2017, 11:17

Exceptional Service

<p>I would like to take this opportunity to acknowledge and appreciate the service that George Tokonye gave me . The steps and time taken to explain my claim is highly appreciated you Exceeded the customer satisfaction by hanging a smile on my face that really meant a lot. </p> <p> </p> <p>I must also mention that i called in on friday and spoke to a lady who was very helpful, unfortunately i cannot recall her name but please see claim number below to check who i spoke to CLAIM Number - ********** 42/2 , the 2 service champions excelled in customer service, clearly it is a culture within the organisation to provide good service. Please pass this message to both champions ans thank them profusely fot excellent service </p>

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Replies (1)
Budget Insurance
Budget Insurance's reply08 May 2017, 11:43
Official

We are very pleased to hear about service you received from George and all the claims consultants that were involved in the finalization of your claim.

We will be delighted to convey your kind words to them. Its always great to receive such positive feedback. Thank you for taking the time to post this compliment.

Have an awesome week ahead.

Kind Regards

The Budget Team