****ed Off

On the 30th of April I posted about the poor service I am receiving from Budget. On Wednesday 26 April I received a call from their dispute department assuring me they will phone with the outcome either before close of business day or by the latest Friday 28 April. That never happened. This morning 02 May 9:29 I was on hold for over 20 minutes and the consultant informed me the dispute department is not answering. So by now I am not disappointed anymore but rather ****ed off to put it nicely. It is now 10:52 and still no call from the dispute department.