rA
roderick A
1 reviews | Active since Jan 2016
04 Jan 2016, 13:51
drop call
Good day<br> <br> i went on Hippo to find a quotation for car insurance, a lady from Budget Insurance (name - Natalie) called and confirmed my details,she didn't indicate that they are a legal insurance company like the others do. after she confirmed my detail, she told me that the system kicked her out than she put the phone down in my ear. she did not convert back to me.<br> <br> regards<br> <br> R.April
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Budget Insurance's replyOfficial
04 Jan 2016, 15:58Hello Rapril1234,
We acknowledge receipt of your complaint.
We are so sorry to hear about your ordeal, this behaviour is not acceptable and will not be tolerated.
We will conduct an investigation into your complaint and address the matter on an internal basis.
We have requested that you are contacted by one of our representatives from our sales team who will assist you further.
Please accept our humble apologies for the frustration and inconvenience caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about your ordeal, this behaviour is not acceptable and will not be tolerated.
We will conduct an investigation into your complaint and address the matter on an internal basis.
We have requested that you are contacted by one of our representatives from our sales team who will assist you further.
Please accept our humble apologies for the frustration and inconvenience caused.
Regards,
The Budget Insurance Team.
Budget Insurance's reply04 Jan 2016, 15:58
Official
Hello Rapril1234,
We acknowledge receipt of your complaint.
We are so sorry to hear about your ordeal, this behaviour is not acceptable and will not be tolerated.
We will conduct an investigation into your complaint and address the matter on an internal basis.
We have requested that you are contacted by one of our representatives from our sales team who will assist you further.
Please accept our humble apologies for the frustration and inconvenience caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about your ordeal, this behaviour is not acceptable and will not be tolerated.
We will conduct an investigation into your complaint and address the matter on an internal basis.
We have requested that you are contacted by one of our representatives from our sales team who will assist you further.
Please accept our humble apologies for the frustration and inconvenience caused.
Regards,
The Budget Insurance Team.