DM
Dimakatso M
1 reviews | Active since Aug 2021
02 Sept 2026, 15:29
Double debit
For the first time I am not happy with budget insurance , I just realised that they have been debiting me from two separate bank accounts(both belong to me). Their explanation is that because the premiums went up and they were debiting the surplus from my other account . I never authorised that and it sounds purely ******* . Why couldn't they just debit the whole amount from the same account ? I think I will just move to another insurance .
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Replies (1)Budget Insurance's replyOfficial
02 Sept 2026, 15:43Hi Dimakatso ,
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply02 Sept 2026, 15:43
Official
Hi Dimakatso ,
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
