MP
Megan P
1 reviews | Active since Sept 2016
21 Aug 2023, 14:07
DONT USE BUDGET INSURANCE - THEY ARE USELESS
they quick to collect the premium and just as quick to reject claims. i Have been paying the premium for years and made only 2 claims since the inception of the policy. 1. Xenon Headlights - Rejected repaired at my own cost R4000 2. Throttle position sensor - Rejected - Quote from VW to Repair R6000. both components claimed for were non ware and tare parts and non maintainance parts. Both claims were for electronic sensors and both were not covered. What am i paying for. you service is poor, you always have an excuse, i was told at the inception of the policy that it would cover electronic and engine. i have cancelled the policy with immediate effect and will not advise anyone to use Budget.
Helpful (0)
Replies (4)0
Replies (4)Budget Insurance's replyOfficial
21 Aug 2023, 14:30Hi Megan,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply21 Aug 2023, 14:30
Official
Hi Megan,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
MP
Megan P's updateReviewer Update
21 Aug 2023, 14:50please do that i need someone to explain to me in detail as to why this non ware and tare, non maintaniance ELECTRONIC item is not covered. i know its not covered i need to know WHY
MP
Megan P's update21 Aug 2023, 14:50
Reviewer Update
please do that i need someone to explain to me in detail as to why this non ware and tare, non maintaniance ELECTRONIC item is not covered. i know its not covered i need to know WHY
Budget Insurance's replyOfficial
21 Aug 2023, 15:09Hi Megan,
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply21 Aug 2023, 15:09
Official
Hi Megan,
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
21 Aug 2023, 15:14Hi Megan,
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
Budget Insurance's reply21 Aug 2023, 15:14
Official
Hi Megan,
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
