NC
Noxolo C
1 reviews | Active since Sept 2019
09 Sept 2019, 13:59
DON'T UNDERSTAND HOW YOU KEEP YOUR CUSTOMERS!
What a bad service I've received, I don't understand how you still have customers! So I called today to change Night Time Parking Address hoping to decrease my premium. I then received an amended policy, and noticed 85% of the details there are incorrect. I called again to get that information corrected, and this Lady still gives me attitude! I need a well trained staff to assist me, cause If I was to claim, my claim will probably not be addressed due to the incorrect details you have on your system. I am really disappointed.
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Budget Insurance's replyOfficial
09 Sept 2019, 14:14We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply09 Sept 2019, 14:14
Official
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team