Don't switch to budget

I logged a claim with budget for minor scratchs and dents, then went for assessment only to find out that my number plate was incorrectly captured and it's been a month since I fixed the incorrectly captured number plate and requested for the claim to be reopened, since I've been waiting and no response. I REGRET EVER CHANGING FROM DISCOVERY TO BUDGET. I budget money as well as their customer service is on a low budget