Don’t Sweeetch, beeeetch!!🙄

If you want to suffer from depression, go for Budget Insurance. I was advised by 2 friends not to take them as my insurance company but I trusted their TV adverts and their name more and here I am….Depressed! My car was hit from behind and I hit the one in front of me, it’s nothing major because I could still drive from the scene to my house . This happened in around 7am on the 23rd of October and I immediately reported the incident. My car was towed by the Budget Approved repairer (Technostar) on the 09th of November, my car has been stuck with them since then. I have been sending emails to my Budget Agent with no response, I called them last week to complain and was told my allocated Assessor will call me within 2 days as the my complaint has been escalated to him. I have not received any calls, nor received any emails or WhatsApp text as he would communicate with me previously. What even worse is that their car hire is only 15 days, my Claim was not even Authorised when I reached that 15th day. I’ve spent over R15 000 hiring a car so I can be able to continue working as I re**** on my car for work. On the last email I sent and also the call I made , I requested that they put pressure with their trusted repairer and also get a Car hire as my pockets are now empty since every week I have to pay for a car. Nothing has been said to me, no emails, nothing from them. My stress levels are very high,always have a zombie headache cos I can’t even sleep now thinking how will I even be able to travel home for the holidays since my car is still in the same condition it left and I no longer have money for Car hire. I hate this Insurance Company, once my car is fixed I am getting another Insurance Company where my money will be worthy and I am looked after in every way. I hope whoever reads this learns from my mistake, never trust these snakes. Only good with ads and nothing more.