AE
ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

25 Aug 2017, 09:54

don't join this company they will mislead you

What a bad service a sales consultant calls me form budget and gives me misleading information just to get me to sign up it's only when I got my documents in the post I found out that everything he told me was a lie so I called in and cancelled my policy please beware this company don't got truthful sales consultants and will mislead you just to make money so I avoid this company at all cost if they can mislead me they can do it to anyone unacceptable and unprofessional I'll tell all my friends and family about this and I'm posting it on social media

0
Replies (2)
Budget Insurance
Budget Insurance's reply25 Aug 2017, 10:09
Official

We acknowledge receipt of your complaint.

As discussed with our Customer Relation Specialist, the policy that you are referring to is a Value added policy. We apologise for the frustration this has caused and we will make sure to investigate the matter and address any/all service failures on an internal basis.

As agreed, we will arrange that you are contacted by one of the senior consultants to discuss the policy in order for you to make a decision on acceptance thereof.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply28 Aug 2017, 12:28
Official

Update:

We have attempted to contact you, without success and responded to you via email. We will appreciate it if you can make contact with our value added team (as per the email send) in order to conclude the matter.

Kind Regards,
The Budget Insurance Team.