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Stephan C
1 reviews | Active since Oct 2009
25 Jan 2016, 12:12
Does not reply to requests for over a month
On 24 December I sent an email regarding the increase of my policy. I also wanted more info regarding household insurance and to update my policy, since I am moving in two weeks. No response, even after I got an automated email response stating that someone will get back to me within 24 hours. Sent another email on 30 December. So in a month I got no response. Time to take my money elsewhere and find another broker. Budget is not serious.
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Budget Insurance's replyOfficial
25 Jan 2016, 13:50Hello Steph1980,
Thank you for allowing us the opportunity to assist further on your query.
We can confirm that a Customer Relations Specialist has been in contact to discuss the matter.
We apologise for any inconvenience caused.
Kind Regards
The Budget insurance Team
Thank you for allowing us the opportunity to assist further on your query.
We can confirm that a Customer Relations Specialist has been in contact to discuss the matter.
We apologise for any inconvenience caused.
Kind Regards
The Budget insurance Team
Budget Insurance's reply25 Jan 2016, 13:50
Official
Hello Steph1980,
Thank you for allowing us the opportunity to assist further on your query.
We can confirm that a Customer Relations Specialist has been in contact to discuss the matter.
We apologise for any inconvenience caused.
Kind Regards
The Budget insurance Team
Thank you for allowing us the opportunity to assist further on your query.
We can confirm that a Customer Relations Specialist has been in contact to discuss the matter.
We apologise for any inconvenience caused.
Kind Regards
The Budget insurance Team