TM
Tshepo M
1 reviews | Active since Mar 2013
27 May 2015, 16:32
Does not Clients seriously
Called in to enquire on the progress of my claim and recieved a reponse to send the enquiry to an email address that is inactive. The consultant working on that email is out of office until the 8th. <br> <br> My claim is not treated with the expected level of egerncy.
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Replies (1)
Budget Insurance's replyOfficial
27 May 2015, 16:42Hello tmakgakge,
We acknowledge your complaint.
As discussed with our Customer Relation Specialists, the claim that you are referring to is in fact for your Value Added policy. We have asked that you are contacted by the claims department to discuss the outcome of your claim with you.
Please accept our apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require any further assistance.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
As discussed with our Customer Relation Specialists, the claim that you are referring to is in fact for your Value Added policy. We have asked that you are contacted by the claims department to discuss the outcome of your claim with you.
Please accept our apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require any further assistance.
Regards,
The Budget Insurance Team.
Budget Insurance's reply27 May 2015, 16:42
Official
Hello tmakgakge,
We acknowledge your complaint.
As discussed with our Customer Relation Specialists, the claim that you are referring to is in fact for your Value Added policy. We have asked that you are contacted by the claims department to discuss the outcome of your claim with you.
Please accept our apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require any further assistance.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
As discussed with our Customer Relation Specialists, the claim that you are referring to is in fact for your Value Added policy. We have asked that you are contacted by the claims department to discuss the outcome of your claim with you.
Please accept our apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require any further assistance.
Regards,
The Budget Insurance Team.