1 reviews | Active since Jul 2014
DO NOT TAKE INSURANCE WITH BUDGET INSURANCE!!!!!!!!!DO NOT ITS SUICIDAL
Sometime 7 days back i wrote a complaint to helo peter about the claim process and there wa urgency in making sure that the claim is attended to but now its back to normal! Its almost a month now and there is no feedback. I advised the urgency of the claim to be resolved and i was assured that it will be attended to but hey there is always an excuse. The same woman i complained about Mellisa Mkhwa**** chooses when to reply to my emails the appointed guy for assessing the clail does the same this is after he stormed the offices of my suppliers without even making an appointment with them which it left a very bitter relationship between me and my suppliers as they found such conduct to be unprofessional and wrong in many ways as they had to stop everything and attend to whatever information he wanted. They made an excuse that they re waiting for OUTsurance( a very good insurance company) to send them my policy schedule and they dont know how long that takes i sent that document within 15 minutes which after that they never responded to my emails. I have been very patient but i cam assure you i am not going to continue working with budget insurance im definetly waiting for OUTsurance to quote me and move i cannot tolerate such nuisance ever again! I want my claim out on Monday 26th latest!
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We are disappointed to hear this, please note that we have escalated your matter to the Senior Management.
They will be in contact with you on Monday during working hours.
Kind Regards,
The Budget Insurance Team
We are disappointed to hear this, please note that we have escalated your matter to the Senior Management.
They will be in contact with you on Monday during working hours.
Kind Regards,
The Budget Insurance Team
